Component Encoding Migration

Contact Support
To contact us directly, please visit our support portal.

Sales Support
Great News! You can now manage your purchases online. Enter your login information to retrieve your serial number, extend your software download, order a backup CD, and more.

Hours of Operation
NetObjects Fusion Technical Support is available by Email Monday - Friday, 9am - 7pm EST.

To better support multi-language characters in the NetObjects component suites we have made changes to the encoding type of the CSV files that are generated from submissions. The previous encoding type, ISO-8859 has been changed to the predominant UTF-8.

What This Means

This change means that the components will support a wider range of characters, allowing your components to accept data from a variety of languages without being limited by the previous standard.

What Should I Do?

The change in encoding type is for the better but some simple steps to preserve data previously collected will need to be taken. We’ve provided some detailed instructions below that will take about 5 minutes to complete. Please repeat these steps for any sites that may be affected by these changes.

What Do I Need?

A text editor such as Notepad++ is required to convert the encoding type of your existing CSV files. An FTP program such as Filezilla is required to download the CSV files. You can download them here:

Notepad++
http://notepad-plus-plus.org/download

Filezilla
https://filezilla-project.org

Install both Notepad++ and Filezilla with the default settings.

Note, if you already have an FTP program and a text/code editor feel free to use them to download and convert your CSV files. The following steps can be modified to work with a number of programs. We’ve bolded items to take note of.

Converting The File

Download your CSV files from the server to your computer. We suggest working with one file at a time if multiple components are in use. We also suggest making a backup of the file prior to editing.

You can locate the file location by opening the component in NetObjects Fusion 2013 and selecting the General tab. Locate the Database Settings section and view the path for Database.

Note, the FAQ components differ slightly in their database locations. You can find them in the scripts folder with the following naming conventions:

• prefixcatagory.csv
• prefixfaq.csv
• prefixrank.csv

To convert the encoding to UTF-8:

1. Right click the CSV file and choose Open with from the contextual menu.
2. Select Notepad++.

If Notepad++ is not listed, select Choose default program and select Notepad++.

3. Notepad++ opens the file.
4. From the menu bar, choose Encoding > Character sets.

Choose the character set that applies to your installation language for NetObjects Fusion 2013:

1. French - Western European > Windows-1252
2. German - Western European > Windows-1252
3. Italian - Western European > Windows-1252
4. Spanish - Western European > Windows-1252
5. Brazilian Portuguese - Western European > Windows-1252
6. Czech - Western European > Windows-1250
7. Polish - Western European > Windows-1250
8. Chinese Simplified - Western European > GB2312
9. Chinese Traditional - Western European > Big5
10. Japanese - Western European > Shift-JIS
11. Russian - Western European > Windows-1251

 

5. From the menu bar again, choose Encoding > Convert to UTF-8 without BOM.
6. Save the file.
7. Upload the file back to the server replacing the original.

Converting Your Website

To convert your Website to use UTF-8:

1. Open your Website in NetObjects Fusion 2013.
2. From the menu bar, choose Tools > Options > Current Site.
3. In the Current Site Options dialog window, locate the Text Formatting options.
4. Change Characters to Unicode (UTF-8).
5. Click OK.
6. Publish your Website.

All Set

That’s it, your components will continue to accept new data and old data will be readable as well. Your Website will also be encoded in UTF-8.

Creating award-winning easy-to-use web design software since 1996